FAQ

1. What is DTF printing?

Direct-to-Film (DTF) printing is a method that involves printing designs onto a special film and then transferring them onto fabric using a heat press. It allows for vibrant, durable prints on a variety of fabrics.

2. What materials can you print on with DTF?

DTF printing is versatile and can be used on a wide range of materials, including cotton, polyester, blends, leather, nylon, and more. It is suitable for both light and dark fabrics.

3. How do I place an order?

You can place an order by visiting our website, calling us at (844) 744-7878, or emailing us at info@fastprintdtf.com. Our team will guide you through the process and answer any questions you may have.

4. What are your shipping times?

Orders placed before 4 PM CST will be shipped out the same day. Orders placed after 4 PM CST will be shipped out the next business day. UPS Ground typically takes 3-5 business days, while UPS Air offers next-day delivery.

5. Do you offer local pickups?

Yes, we have two warehouses located in Dallas and Houston for local pickups. Selecting this option when placing your order will allow you to avoid shipping fees and wait times.

6. What heat press settings should I use?

For optimal results, set your heat press to 315°F and press for 6 seconds. We highly recommend double pressing for cotton, polyester, or blends. Feel free to reach out if you need more detailed instructions.

7. Can I lower the transparency settings of my designs?

We advise against lowering the transparency settings as this can result in a poor heat press experience. To achieve a faded look, use lighter colors instead of adjusting transparency.

8. What is your refund/return policy?

We are open to refunds and returns as long as there is a genuine reason. Returns are accepted if less than 80% of the prints are used. All items must be returned before any refund is issued. Please contact us for specific return inquiries.

9. How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment on the UPS website. For further assistance, you can contact our customer service at (844) 744-7878

10. What makes your prices the best in the USA?

Our competitive pricing comes from strong industry connections and regular supplies, not from using cheap materials. We maintain high quality standards while offering the best prices in the market. We're confident in our products and ready to show you why our film is the best in the USA!

If you have any other questions or need further assistance, please don’t hesitate to contact us. We're here to help!